Provide choices to your customers
In today’s world, everyone wants choices, they want information and they want it fast and in a variety of ways. Studies have shown that companies can build customer loyalty by giving them choices in how they receive their communications.
These modern communication options are available to you and they don’t require changes to your existing system or a large upfront investment. They are simple and easy to implement without a big commitment from your staff.
Our powerful communication engine gives your customers the ability to self-enroll and choose their desired method of communication. Traditional printed statements, SMS Text, IVR options, HTML customizable email and online payments via web or text are available.
- Push eStatements delivered as an attachment
- Pull eStatements delivered via a email web link
- All eStatements match 100% the look of the printed pieces – great not only for your customers but for your customer service rep’s when taking calls from customers who have questions about their bills
- eStatement video and banner ads
- Onsert statement messages with clickable links